In Nazeel System, we are committed to protecting your personal data and ensuring that privacy is the cornerstone of our operations and practices. We are also committed to complying with all applicable data privacy laws and regulations, including the Personal Data Protection Law in the Kingdom of Saudi Arabia.
Our Privacy Policy applies to all products and services offered by Nazeel System. This policy explains how your personal data is collected, used, and protected. We collect personal data accurately and based on the Personal Data Protection Law as outlined in this policy.
1. Definitions and Interpretations
• “Account” means the subscription contract with Nazeel System.
• “Subsidiary Company” means an entity that controls, is controlled by, or is under common control with another party.
• “System” refers to Nazeel, the software provided by the Company that will process your personal data.
• “Company” (referred to as “the Company,” “we,” “us,” or “our” in this Agreement) refers to the Electronic Company for High Technology [ALIA ICT], P.O BOX. 103230, Riyadh 11695, Kingdom of Saudi Arabia.
• “Country” refers to: The Kingdom of Saudi Arabia.
• “Personal Data” refers to any information that can identify you as an individual. This includes your name, contact details, account information, and any other data that can be linked to you personally.
• “Service” refers to the features offered by Nazeel System and the additional benefits integrated with the System.
• “Service Provider” means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
• “Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. What Personal Data Do We Collect?
To provide our services, we may collect the following main types of personal data about you:
• Personal Identifiers: Name, National ID number.
• Contact Data: Mobile phone number, email address, and national address.
• Financial Data: Bank account details, payment card information, and transaction history./p>
• Technical Data: IP address, operating system, browser type and version number, and Cookies.
• Usage Data: Information about how you use our website/application, products, and services.
• Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.
We store personal information securely and encrypted. Credit card data is not stored on the “Nazeel” platform. All credit card information is securely processed and encrypted and handled through trusted electronic payment service providers.
3. How Do We Collect and Use Your Personal Data?
We collect your personal data through the following methods:
• Direct Interactions: You can provide personal data by filling out a registration form or a service evaluation questionnaire.
• Automated Technologies or Interactions: While you interact with our website/application, we may automatically collect technical data about your devices, browsing actions, and patterns.
4. Why Do We Collect Your Personal Data?
Your personal data is collected for the following purposes:
• To create and manage user accounts for access to our applications/website.
• To process user requests, facilitate platform interactions, and provide personalized user experiences.
• To provide customer support, respond to inquiries, and resolve issues related to account management.
• To protect the integrity and security of our applications, prevent fraud, and comply with regulatory requirements.
• To analyze user data to obtain insights that help improve our applications, enhance user experiences, and develop new features.
• To suggest and recommend new services, features, or products that may interest users based on their usage patterns and preferences.
• To send emails, SMS messages, website notifications, as well as other means of communication to provide services, respond to inquiries, and/or other requests or questions.
5. We May Share Your Personal Information in the Following Cases:
• Legal Compliance: We may share your personal data to comply with applicable laws, regulations, and legal procedures. This includes responding to requests from governmental and security authorities in the Kingdom of Saudi Arabia.
• Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, we may transfer your personal data to the relevant third party in a manner that ensures the protection of your personal data in accordance with this Privacy Policy.
• With Service Providers: We may share your personal data with trusted third-party service providers to assist us in operating our services, conducting our business, or serving our users. Service providers are contractually obligated to maintain the privacy and security of your data and use it only for the purposes we disclose to them.
• With Subsidiaries: We may share your information with our subsidiaries, in which case we will require those subsidiaries to honor this Privacy Policy. Subsidiaries include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
6. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Retention Period of Your Personal Data
• We will retain your personal data only for as long as is required by regulations for the specific purpose stated in this policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies, subject to instructions from regulatory authorities.
• We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or when we are legally obligated to retain this data for longer time periods.
8. Your Rights Regarding the Processing of Your Personal Data
You have the following rights regarding your personal data:
• Right to Access Your Personal Data: Request access to the personal data we hold about you.
• Request access to the personal data we hold about you.: You have the right to request to obtain your personal data held in "Nazeel" in a readable and clear format, if technically feasible, through the channel you request.
• Right to Request Rectification of Your Personal Data: Request the correction of any inaccurate or incomplete data.
• Right to Request Erasure of Your Personal Data: Request the deletion of your data under certain circumstances.
• Right to Withdraw Your Consent to the Processing of Your Personal Data: You have the right to withdraw your consent to the processing of your personal data at any time unless there are legal justifications requiring otherwise.
9. Deletion or Destruction of Your Personal Data:
• You have the right to delete or request assistance in deleting the personal data that we have collected about you.
• Our Service may give you the ability to delete certain information about you from within the Service.
• You can update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us. However, please note that we may need to retain certain information when we have a legal obligation or legal basis to do so.
10. How to Exercise Rights::
To exercise your rights, you can contact us via the contact methods mentioned in Article 13 of this policy.
11. Updates to Privacy Policy:
Nazeel System reserves the right to change this Privacy Policy from time to time. Changes and amendments to this Privacy Policy are effective immediately upon posting the changes and amendments on this website. Users are advised to review this policy periodically to be fully aware of any changes.
12. Consent to the Privacy Policy
By accessing this website and continuing to use it, you signify your acceptance of the terms and conditions of the Privacy Policy.
Contact Information
If you have any questions about this Privacy Policy, you can contact us:
By phone: +(966) 920006339
By email: info@nazeel.net
