BEFORE CHECK-IN
Even before your guests walk into your door, you can engage them with a welcome message along with information that can make their arrival easier and more pleasant.
Welcome Message
Directions to Hotel
Room Ready Message
Hello Mr. Smith. Here are the directions to our hotel: https://google/maps/1234
Will you be needing a shuttle?
DURING CHECK-IN
During the check-in process, let your guests know that they can text message for any questions or service request the need. Hotels often provide a card with their text number along with the room key envelope for guests to easily access.
Daily Activities
Happy Hour Specials
Restaurant & Bar hours
Here is a list of our daily activities …
Free drinks in the lobby bar. See bartender to redeem.
DURING STAY
Whether your guests are out and about sightseeing, relaxing by the pool or just simply lounging in their room, text messaging makes the stay more pleasant and personalized.
Event Registration
Mid-stay satisfaction Survey
Room Service & Housekeeping Requests
Golf tournament today. Would you like to sign up?
Can I get more coffee delivered to my room?
DURING CHECK-OUT
On check-out day, engage with your guests via text by making sure they were fully happy with the entire experience as well as provide any assistance for transportation or other needs.
Valet Car Pickup
Coupon for Next Stay
Post-stay Satisfaction Survey
Please rate your stay 1-5 (1: Very dissatisfied, 5: Very satisfied)
25% off your next stay. Enter coupon code “VIP” when booking.